Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

In case of arrival after 12:00 AM, guests should notify the hotel in advance and receive check-in instructions. Contact information can be found on the booking confirmation. Special check-in instructionsThe front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests are required to download the property's BoxHotel mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.Know Before You Go This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.