Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. **Know Before You Go** All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2,999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. In accordance with national/local laws, air conditioning may be restricted to certain hours from 16 October to 30 April. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. A tax is imposed by the city and will be collected at the property. Persons 8 years old and older are subject to city tax. This tax does not apply to residents of Venice City. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. Fee for buffet breakfast: EUR 10.00 for adults and EUR 10.00 for children (approximately) Airport shuttle fee: EUR 110.00 per vehicle (one way) Rollaway bed fee: EUR 25.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.