Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Free cancellation is possible no later than 15:00 on the day preceding the date of arrival. If the guest did not check in or the reservation was canceled later than the above mentioned period, the guest must pay a fine in the amount of 1 night stay. Guests should contact the hotel for early or late check-out. Policies depend on availability. Guide animals are allowed. New anti-COVID19 measures in the hotel: Safety in the hotel: • Enhanced cleanliness and sanitation in all areas of the hotel; • Specialised disinfection tools, proven to eliminate bacteria; • Improved air circulation; • Protocols approved by SGS, a world-leading testing body. Safety for guests: • Recommended social distancing measures in place; • Contactless technology for check-in, check-out and more; • Reduced capacity in our restaurants and bars; • Alterations to our breakfast buffet offering. Safety for hosts: • New, comprehensive health and safety training; • Personal protective equipment where necessary; • Staggered arrival and departure times for admin staff; • Enhanced advice and support from the dedicated advisory board.