Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. Please inform Hotel Promyk Wellness & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa/wellness centre is closed from Mon 22 May 2023 until Mon 22 May 2023 Spa/wellness centre is closed from Mon 29 May 2023 until Mon 29 May 2023 Sauna is closed from Mon 22 May 2023 until Mon 22 May 2023 Sauna is closed from Mon 29 May 2023 until Mon 29 May 2023 Please note that breakfast is served daily from 8:00 until 10:00. Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.