Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Pets are strictly not allowed at the property. Guests booking a room with balcony are requested not to open the window for a security reason. The credit card used for payment at the time of booking needs to be shown upon check-in. The property requires a refundable security deposit upon check-in. Guests are required to use the elevator at the property. Stairs are only available in case of urgency. Car parking is available at an additional charge and subject to availability. The public car park Urbis Park Euromed Center is available for guests with additional fees applied. Guests are allowed in the free drop-off zone “Rue des Docks” in front of the property for 30 minutes. Please contact the front desk through the intercom to lift the barrier. Guests are required to purchase a parking package at the reception before entering the car park Urbis Park Euromed Center. Guests are advised to follow the signs for “Quai du Lazaret” in front of the Silo building then follow the “Astrolab” pedestrian exit and take the stairs to Place Henri Verneuil.