Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Please inform Apartamenty Sun & Snow Karpacz Skalna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. A damage deposit of PLN 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. If your expected arrival time is after 17:00 or during the weekend and public holidays, please inform Sun & Snow at least 24 hours in advance at the phone number given in the reservation confirmation. In order to arrange a key collection, guests need to contact the office at the phone number given in the reservation confirmation. The SUN&SNOW office is situated on 1D/3U Obrońców Pokoju Street